Preeti Suri, Founder & CEO, TriprGenie.ai | She Pitches, She Wins | TiEcon 2025
At TiEcon 2025, Preeti Suri took the stage to pitch TriprGenie.ai, an AI-native platform set to transform the chaotic world of post-booking travel operations. Backed by her successful experience building Adventure Tripper—a curated travel marketplace that hit $2.2 million GMV in 3 years—Preeti is now laser-focused on solving the operational bottlenecks faced by tour operators worldwide.
The Problem: Travel Ops in Chaos
Despite being a $200B industry, the multi-day tour market still runs on fragmented tools—spreadsheets, PDFs, WhatsApp threads, and endless back-and-forth with travelers. Post-booking operations—like managing traveler preferences, vendor coordination, and answering repetitive questions—are still manual and unscalable. Tour operators are drowning in admin work.
“Just one group trip can trigger dozens of identical questions from each traveler: What’s the weather? What’s the tipping culture? What happens with flight delays?” said Preeti. Multiply that across hundreds of trips and thousands of travelers, and it becomes a nightmare.
The Solution: Smart Agent Layer for Travel
TriprGenie.ai introduces AI-powered agents that handle:
- Traveler communication and FAQs
- Trip-specific logistics
- Preference collection
- Vendor coordination
These agents are trained on tour operator data and specific trip context, allowing them to intelligently manage post-sales tasks. The product has already been piloted with five tour operators, and three are ready to sign up for paid pilots.
The Market & Vision
TriprGenie is beginning with post-sales ops but plans to build an entire agentic AI infrastructure layer for the travel industry, including:
- Trip upload agents
- Sales agents
- Cross-platform integrations
The immediate TAM includes 100,000+ multi-day tour operators—a $200M SaaS opportunity. But the use case extends far beyond, reaching into credit card companies, online travel agencies (OTAs) like MakeMyTrip, and even global brands like Capital One.
The Edge: Proven Experience & Distribution
What sets TriprGenie apart is Preeti’s lived experience. During COVID, when funding dried up, she scaled Adventure Tripper profitably using tech, giving her first-hand insight into what tour operators need.
She also brings built-in distribution—over 100 suppliers across 45 countries—from her previous venture.TriprGenie.ai isn’t just about automating tasks—it’s about scaling service without scaling headcount. With deep domain knowledge, a working prototype, and market-ready demand, Preeti Suri is positioning her startup as the AI backbone of global travel ops.
Watch full video on Youtube.